Hospital Management System
Secure, efficient healthcare workflows for clinics and hospitals in Ghana.
Detailed Features
- Patient registration & EHR: demographics, allergies, vitals, past visits, medications, diagnoses.
- OPD workflows: triage, consultation notes, prescriptions, referrals, follow-up scheduling.
- IPD management: admissions, bed/ward allocation, transfer, discharge summaries.
- Appointments: multi-doctor schedules, reminders, waiting-list, rescheduling controls.
- Pharmacy: formularies, stock levels, batch/expiry tracking, dispensing, returns, audits.
- Laboratory (LIMS): test catalog, order entry, sample tracking, results posting, QC rules.
- Radiology: procedure orders, DICOM attachments, report templates, approvals.
- Nursing charts: vitals trends, MAR (medication administration records), care plans.
- Billing: NHIS-compliant invoices, copays, discounts, insurance claims, receipting.
- Payments: MoMo, cards, bank transfers; cashier reconciliations and statements.
- Theatre management: OT scheduling, checklists, instrument sets, outcomes logging.
- Emergency: incident intake, priority flags, rapid orders, crash cart logs.
- Referrals & external labs: outbound orders, results importing, partner facilities.
- Inventory & procurement: POs, GRNs, vendor performance, stock audits, reorders.
- HR & roster: staff records, duty rosters, leave, licensing, CPD tracking.
- Telemedicine: secure video calls, consent logs, attachments, remote prescriptions.
- Analytics: service utilisation, revenue by department, length-of-stay, outcomes.
- Compliance: privacy controls, access audits, Ghana Data Protection Act alignment.
- Security: role-based permissions, two-factor options, device/IP restrictions.
- Integrations: lab devices, pharmacy wholesalers, accounting exports, SMS gateways.
- Offline-first: local caching for unstable internet; background sync with conflict resolution.
- Backups & continuity: daily backups, restore points, downtime procedures.
- Support: onsite training, migration from legacy systems, SLA-driven helpdesk.
Clinical Modules
- OPD/IPD workflows, triage scoring, vitals trends, care plan templates.
- Theatre management with instrument sets, sterilisation logs, and OT checklists.
- Maternity: ANC/PNC records, labour notes, newborn registers, growth tracking.
- Chronic care: hypertension/diabetes registries, scheduled reviews, adherence flags.
- Emergency: crash cart checks, rapid orders, incident logging, transfer notes.
Technical & Governance
- Access control by role/service: doctor, nurse, lab, pharmacy, cashier.
- Audit logs for view/edit on patient records; consent and privacy flags.
- TLS 1.2+ encryption; optional database encryption for identifiers.
- NHIS billing rules library; configurable tariff tables; receipting.
- Backups with restore drills; downtime procedures for continuity.
Integrations & Devices
- Lab equipment: results import (CSV/HL7), QC rules, delta checks.
- Pharmacy wholesalers catalog sync; batch/expiry controls.
- Accounting exports for finance teams; debtor statements.
- SMS/WhatsApp for appointment reminders and discharge instructions.
- Telemedicine: secure video consults, consent logs, attachments.
Reports & Analytics
- Service utilisation by department, revenue, and length-of-stay metrics.
- Disease registries with outcomes, follow-ups, and adherence summaries.
- Pharmacy stock ageing, expiries, and consumption patterns.
- Lab turnaround times and test volumes; quality indicators.
Implementation & Support
- Data migration from paper/legacy systems; structured onboarding sessions.
- Role-based training paths; super-user enablement; SOP alignment.
- Helpdesk SLAs; WhatsApp support; regular updates and health checks.
Clinical Modules
- Outpatient: triage, vitals, consult notes, prescriptions, lab orders.
- Inpatient: admissions, bed management, rounds, orders, care plans.
- Operating theatre: scheduling, checklists, post-op notes, consumables.
- LIS/RIS: lab panels, results validation, imaging reports and PACS links.
- Pharmacy: formulary, stock, dispensing, interactions, substitutions.
Technical & Governance
- Security: roles, consents, audit logs; data retention policies.
- Interoperability: HL7/FHIR where applicable; device integrations.
- Backups, disaster recovery, downtime procedures and continuity plans.
- Compliance: privacy, billing regulations, CPP/VAT settings.
Integrations & Devices
- Vitals monitors, lab analyzers, barcode scanners; results ingestion.
- SMS/WhatsApp appointment reminders, patient engagement workflows.
- Accounting exports and BI dashboards for executive oversight.
Reports & Analytics
- Service volumes, wait times, outcomes, revenue, cost per service line.
- Medicine stock status, expiries, wastage; pharmacy performance.
- Quality indicators, adverse events, infection control metrics.
Implementation & Support
- Data migration: patients, providers, services, stock, schedules.
- Training pathways for clinical/admin; SOP quick guides; super-user enablement.
- Helpdesk SLAs; WhatsApp support; planned improvements roadmap.